Legal

Privacy Policy

Last updated: January 2025

At Omni Ingredients, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name, email address, phone number, and company name
  • Business address and billing information
  • Information provided when you request quotes or samples
  • Communication records when you contact us

Automatically Collected Information

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on our website
  • Referring website addresses

2. How We Use Information

We use the information we collect to:

  • Process and fulfill your orders and requests
  • Respond to inquiries and provide customer support
  • Send relevant product information and industry updates
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraudulent transactions and protect our business

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our website, conducting business, or servicing you
  • Business Partners: Trusted partners involved in fulfilling your orders or providing services
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data during transmission
  • Secure servers and firewalls
  • Regular security assessments and updates
  • Access controls limiting who can view your information

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications at any time
  • Portability: Request your data in a portable format

To exercise these rights, please contact us using the information below.

6. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Omni Ingredients

2121 Maple Privado, Ontario, CA 91761, USA

Email: [email protected]